Delivery · How we work

From idea to AI that works in production: on time, transparent, and proven from the start

Zooz-tech is a Microsoft Partner that develops AI solutions and complex business systems for organizations. Our delivery model is built around one question: what has to happen for the system to work in your organization, on time, and create value you can measure.

That is why we are ready to start with an AI proof of concept (POC): a working version on your data that shows the change the technology can bring to your organization, before you commit to the full project.

Book a POCSee the work plan
Our focus

Five things every project is measured by

Measurable business value

Every project starts from a success metric agreed with the client, such as handling time, manual work saved or response rate, not from a feature list.

A demo at kickoff

Already at kickoff we show a demo of the solution on your process, and the client approves it from a business standpoint before we move on. The direction is agreed from day one.

A system in production, not just a demo

The goal is a system people work in every day, connected to SAP, Priority ERP and Dynamics 365, within your organization's permissions and security.

Schedules and transparency

Milestones, demos and acceptance criteria are visible to everyone involved, with an up-to-date status at every stage of the project.

One team, end to end

The same team specifies, develops, implements and supports, led by the Head of Delivery. No handoffs between vendors.

The work plan

Seven stages, from discovery to continuous improvement

This is what a client work plan looks like. Every stage has a clear deliverable, and every stage includes a practice that is not yet standard in the market.

The diagram: discovery, a POC with a Go / No-Go decision, design, development in sprints, acceptance, phased go-live and ongoing support, plus an improvement loop that brings lessons from the field back into the sprints. Each stage is detailed below.
  1. Discovery and opportunity mapping

    A workshop with process owners, users and IT. We map processes, systems and data, and rank the opportunities by business value and complexity. Already at kickoff we show a first demo of the solution, and the client approves it from a business standpoint.

    Deliverable: an opportunity map, a first demo approved by the client, and an agreed success metric

    What is new here: a focused AI workshop that ends with an action plan, not a slide deck

  2. POC on real data

    We build a working version of the selected process on the organization's own data and systems, with a scope and end date set in advance. At the end we present it to management and users, and decide together whether to continue.

    Deliverable: a live demo, measurement against the success metric, and a Go / No-Go decision

    What is new here: proof on your data, not a generic demo

  3. Requirements, design and an interactive prototype

    A specification document alongside a prototype you can click through and try. When needed, we build a simulator of the process and test the solution before building it.

    Deliverable: an approved specification, milestones, acceptance criteria and a schedule

    What is new here: Generative UI and rapid AI-assisted prototyping, plus process simulation

  4. Development in sprints, with demos

    Short sprints, and at the end of each one we show the client a working system. Feedback goes into the next sprint, and scope changes are decided together, along with their impact on time and cost.

    Deliverable: a working version at the end of every sprint and a progress report against the milestones

    What is new here: AI-assisted development, with a CI/CD pipeline and quality gates for every change

  5. Testing and acceptance

    User acceptance testing (UAT) against the criteria written in the specification. For AI agents, we also run a set of test questions with expected answers on every version, and check content safety and permissions.

    Deliverable: a signed acceptance approval and a system ready for go-live

    What is new here: automated AI quality measurement (Evals), not just manual testing

  6. Phased go-live

    We go live first with an initial group of users, fix what comes up in the field, and only then expand. Every release can be rolled back to the previous version, and includes training for users and for the people who will maintain the system.

    Deliverable: a system in production, trained users and documentation

    What is new here: controlled deployment with approvals and one-click rollback

  7. Stabilization, monitoring and continuous improvement

    A stabilization period with the same team that built the system. We track usage, errors, answer quality and costs, and feed what we learn back into the next sprints.

    Deliverable: a usage report and an improvement plan

    What is new here: monitoring AI agents in production (AgentOps): quality, cost and errors in one place

What is new with us

New practices in the work plan

Methods most projects in the market do not use yet, and that we already apply today:

A POC on your data

Instead of a slide deck, one process that runs on the organization's data and systems, and a success metric that is actually measured.

A simulator before development

We build a model of the process and test the solution before building it, like the Lego Lab for Dr. Pach VeTzeva (a car body and paint repair chain): change a step and immediately see the impact on the metrics.

A Generative UI prototype

A live prototype already at the design stage, so decisions are made on something you can see and try.

AI-assisted development, with quality gates

Coding agents speed up development, and every change goes through tests, security scans and human review. From vibe coding to production.

Evals: AI quality you can measure

A set of test questions with expected answers that runs on every version, so you know the agent has not quietly gotten worse.

One MCP layer for all agents

A controlled connection to SAP, Priority ERP and Dynamics 365 that serves several agents, instead of a separate integration for each one. Core systems integration.

AgentOps

Monitoring agents in production: answer quality, resource consumption and costs, and conversations the agent could not answer.

POC · Proof of concept

Ready to prove it before you commit

We are willing to run a POC to show the client the change the technology can bring to the organization. Not a slide deck and not a generic demo: one of your processes, running on your data.

What the POC includes

  • One process, with clear business value
  • The organization's real data and systems, under its own permissions
  • A success metric agreed before we start
  • A scope and end date set in advance
  • A live demo for management and users
  • A joint decision: continue, change direction or stop

What you keep, even if you decide to stop

  • A well-founded understanding of your data quality and what is missing
  • A well-founded estimate of cost, benefit and schedule for the full project
  • A recommended architecture and risks identified early
The benefits

What the process gives your organization

  • Less risk

    You decide on the investment after you have seen the solution work on your data.

  • No surprises

    Demos at every stage and written acceptance criteria, so go-live does not reveal anything new.

  • Faster value

    Start with one process, prove the value, and expand from there.

  • Management and users on board

    A POC and demos that show real change bring the organization on board early.

  • Measured quality

    Tests, Evals and automated quality gates on every version.

  • A system that keeps improving

    Monitoring and ongoing support after go-live, with the same team.

  • Knowledge stays in the organization

    Documentation, training and clear ownership of everything that is built.

FAQ: AI proof of concept (POC) and AI project management

What is a POC, and how is it different from a pilot?

A POC (proof of concept) tests whether the solution works on the organization's data and systems, and what it changes in the process. A pilot already runs a version in production with real users, on a limited scale. At Zooz-tech, a successful POC leads to the specification stage, and the pilot is the phased go-live to the first group of users.

How long does a POC take?

It depends on the process and the data. The POC is short and focused on one process, and the scope and end date are set in advance, before we start.

What happens if the POC does not succeed?

Even then there is a result: an understanding of your data quality, of what is missing, and of the real cost and benefit. Sometimes you change direction, and sometimes you decide this is not the right time, which is a better decision than a project that fails halfway.

How do you keep to schedules?

Milestones defined in advance, a client demo at the end of every sprint, written acceptance criteria, and scope changes decided together along with their impact on the schedule. A Head of Delivery leads every project and shares a regular status update.

Who needs to take part on the client side?

The process owner, who defines what counts as success; user representatives, who try out the demos; and an IT or information security representative for connections, permissions and environments.

What happens after go-live?

A stabilization period with the same team, monitoring of usage, errors, quality and costs, and an improvement plan that feeds back into the sprints. You can keep ongoing support with us or hand it over to your own team.

Learn more: How a project stays on schedule · Clients & projects · AI workshops for organizations · All solutions

Is there a process you would like to see working?

Tell us about it, and we will propose a focused POC: what we build, on which data, what counts as success and when we present it.

Book a POC